We welcome your questions concerning our Cookie Policy. Feel free to reach out to us for any clarifications.
Policy last updated: August 2026
1. Understanding Cookies on Our Website
1.1 To enhance your experience on our site, we employ cookies, which enable advanced features and personalisation. By navigating further on our website, you’re agreeing to our use of cookies.
1.2 Cookies are small data files placed on your device or computer’s hard drive, with your permission, to improve your site visit. You have the option to disable cookies via your browser settings, but please be aware that doing so may affect your ability to fully experience our site. For detailed information on cookies, including how to manage them, you can visit www.aboutcookies.org. This link is provided as a convenience, and we do not guarantee the accuracy or completeness of its contents.
1.3 Consent is critical for cookie reception. A pop-up notice during your first visit will inform you that continuing to use the site signifies your consent to our cookie deployment.
2. Our Website’s Cookie Inventory
The cookies currently identified as being used by our website are:
| COOKIE NAME | COOKIE PARTY | EXPIRY | COOKIE TYPE |
| wt_consent | 1st party | 1 year | Necessary |
| AWSALB | 3rd party | 7 days | Functional |
| AWSALBCORS | 3rd party | 7 days | Functional |
| __zlcmid | 3rd party | 1 year | Functional |
| zte* | 3rd party | Session | Functional |
3. Cookie Navigation Guide
3.1 Necessary Cookies
Necessary cookies are required for essential website functions and cannot normally be switched off through our cookie consent system.
For example, we use a necessary cookie to remember the choices you make through our cookie banner. This prevents us from having to ask for your cookie preferences every time you visit the website.
Necessary cookies are not used by us for advertising purposes.
3.2 Functional Cookies
Functional cookies enable additional features that are not strictly necessary for the website to operate.
Our website uses functional cookies in connection with our Zopim/Zendesk live-chat service. These cookies help provide and maintain the chat functionality available to visitors.
If you do not consent to functional cookies, some features of the website, such as live chat, may not operate as intended.
3.2 Third-Party Services
Some functionality on our website is provided using third-party services. These services may set or use cookies when their features are enabled.
Our live-chat functionality is provided using Zopim/Zendesk. We may also use infrastructure provided by third parties, such as Amazon Web Services, where this is necessary to deliver website or service functionality.
Third-party providers are responsible for their own use of information in accordance with their respective privacy policies.
4. Cookie Navigation Guide
When you first visit our website, our cookie banner allows you to choose whether to accept optional cookies.
You can change your preferences at any time using the cookie settings available on our website. You can also control or delete cookies through your web browser. Please be aware that blocking certain cookies may affect the way some parts of the website function.
5. Changes To This Cookie Policy
We may update this Cookie Policy if the cookies or services used on our website change, or where changes are required to reflect legal or regulatory requirements.
The date at the top of this page shows when the policy was last updated.